Excluding Immunocologie & Volcanic Earth Products, all purchases of $70 or more receive FREE SHIPPING
Orders are processed on the first business day after purchase. Products generally ship within 1-2 business days. Volcanic Earth products coming from Vanuatu to the United States take approximately 2 to 2 1/2 weeks to arrive at the customer's address.
Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If your item arrives damaged it will be replaced at no cost to you. Proof of damage is required.
Please do not send your purchase back to the manufacturer. Contact Irresistibly Ageless HERE to make arrangements for your return.
Customer is responsible for return shipping costs for undamaged item(s).
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refunds will not be issued for any item not in its original condition or damaged items not due to our error.
Once your return is received and inspected, we will send you a notification email that we have received your returned item and advise of approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
If you haven’t received a refund yet, first check your bank account. Then contact your credit card company. It may take several days before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us HERE.
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.
Irresistibly Ageless will only replace items if they are defective or damaged. If you need to exchange an item for the same thing CLICK HERE to contact Irresistibly Ageless.